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Informacije o isporuci i plaćanju

Uslovi plaćanja - dostava unutar Srbije


Porudžbine urađene na web prodavnici Mystic Nails Serbia se šalju na adresu dostave a plaćanje se vrši u dinarima prilikom preuzimanja paketa. Ukupan iznos koji treba da se plati uključuje cenu naručenih proizvoda, kao i troškove dostave, kao što je navedeno u imejlu o potvrdi porudžbine. Najljubaznije bismo zamolili naše potrošače da otvore paket i provere robu u prisustvu kurira kako bi se sva moguće nastala oštećenja ili greške u proizvodima evidentirala u izveštaju na licu mesta. Napominjemo da ne možemo da prihvatimo bilo kakva potraživanja koja su navedena u takvom izveštaju.


Uslovi isporuke - dostava unutar Srbije


Porudžbine urađene na web prodavnici Planetakozmetike.rs dostavlja ekspresna kurirska služba AKS. Paketi se dostavljaju radnim danima između 8.00 i 17.00 sati. Preporučujemo da kao adresu za dostavu navedete adresu Vašeg radnom mesta ukoliko u prethodno navedenom periodu niko ne može da primi paket na Vašoj kućnoj adresi. Kurir će pokušati da dostavi paket još jedanputa ako prva dostava nije uspešna (zbog lažne adrese ili ako navedeni primalac nije pronađen na datoj adresi). Porudžbina se dostavlja u roku od najviše 2 radna dana posle dobijanja imejla o potvrdi porudžbine. U slučaju da nešto nemamo na stanju od poručene robe, mi o tome obaveštavamo potrošača imejlom ili telefonom u roku od najviše 1 radnog dana posle dobijanja imejla o potvrdi porudžbine.


Troškovi isporuke - dostava unutar Srbije


Molimo Vas da vodite računa da navedete ispravnu adresu za dostavu prilikom registracije, pošto se poručena roba dostavlja na navedenu adresu. Troškove isporuke unutar Srbije iznose 282 DIN za svaku porudžbinu, osim za porudžbinu čiji je iznos veći od 3.000 DIN, pošto Vam u tom slučaju nudimo BESPLATNU DOSTAVU NA NAVEDENU ADRESU.


Plaćanje uplatnicom/Virmansko plaćanje : Potrebno je novac da uplatite na dole navedeni žiro račun banke** nakon što završite sa vašom porudžbinom i primite potvrdni mail sa listom proizvoda i tačnom sumom za uplatu.


VAŽNO : Molimo Vas da prilikom plaćanja (u odeljku svrhe plaćanja) navedete broj vaše narudžbine (broj narudžbine možete pronaći u naslovu mail-u koji primite) kako bi znali koju tačno narudžbinu plaćate. Nakon što novac legne na naš račun, istog dana paket će biti poslat na vašu adresu.


Podaci za uplatu preko računa :


** Žiro račun : 170-30012404001-64
    Primalac : Mystic Nails d.o.o. , Vranjska 8, 11000 Beograd , PIB 107084762
    Svrha uplate : Uplata predračuna br. (navesti broj narudžbine)
    Banka primaoca: Unicredit bank